Information for Vendors
Becoming an Authorized Program Provider

If you are a TSA vendor and are interested in providing services to State of Hawaii Department of Education employees, please contact the Program's third-party administrator, National Benefit Services, LLC (NBS) at HawaiiDOE403b@nbsbenefits.com or (800) 274-0503 ext. 504 (toll-free). Vendors must enter into the NBS 403(b) Provider/Information Sharing Agreement and complete the "Essential Information Relating to Facilities - Form 500a" to request approval from the State of Hawaii Department of Education.

Submit executed copy of Agreement and completed form 500a to:

National Benefit Services, LLC
Attn:Nathan Glassey
8523 S. Redwood Road
West Jordan, UT 84088
(p) 800.274.0503 x127
(f) 801.838.7303

Offering Mutual Funds to Program Participants

If you are an existing Program vendor and wish to offer mutual fund custodial accounts to participants in addition to annuity products, a 403(b) Provider/Information Sharing Agreement (Custodian) must be submitted to NBS. If you are not an existing Program vendor you must also submit the Essential Information Relating to Facilities — Form 500a and obtain approval from the State of Hawaii Department of Education.

TSA Contribution Remittance Problems

Remittance of Program contributions is performed by NBS. Please contact NBS at HawaiiDOE403b@nbsbenefits.com or (800) 274-0503 ext. 504 (toll-free), if you have any questions or experience problems relating to program contribution remittance.