Information for Vendors
Becoming an Authorized Program Provider

If you are a TSA vendor and are interested in providing services to State of Hawaii Department of Education employees, please contact the Program's third-party administrator, National Benefit Services, LLC (NBS) at HawaiiDOE403b@nbsbenefits.com or (800) 274-0503 ext. 504 (toll-free). Vendors must enter into the NBS 403(b) Provider/Information Sharing Agreement and complete the "Essential Information Relating to Facilities - Form 500a" to request approval from the State of Hawaii Department of Education.

Submit executed copy of Agreement and completed form 500a to:

National Benefit Services, LLC
Attn:Non-ERISA Internal Support
8523 S. Redwood Road
West Jordan, UT 84088
(p) 800.274.0503 x127
(f) 801-823-2276

Offering Mutual Funds to Program Participants

If you are an existing Program vendor and wish to offer mutual fund custodial accounts to participants in addition to annuity products, a 403(b) Provider/Information Sharing Agreement (Custodian) must be submitted to NBS. If you are not an existing Program vendor you must also submit the Essential Information Relating to Facilities — Form 500a and obtain approval from the State of Hawaii Department of Education.

TSA Contribution Remittance Problems

Remittance of Program contributions is performed by NBS. Please contact NBS at HawaiiDOE403b@nbsbenefits.com or (800) 274-0503 ext. 504 (toll-free), if you have any questions or experience problems relating to program contribution remittance.