Mailing Addresses
NBS is a 100% remote company.
These addresses are for United States Postal Service mail processing only.
Department |
Mailing Address |
Type |
Operations and Accounting
|
National Benefit Services, LLC PO Box 219494 Kansas City, MO 64121-9494
|
· Checks for administrative fee invoice payments (admin fees can also be paid online by ACH or credit card here, or via ACH pulled by NBS) · Our W-9 address |
Flexible Benefits Department (a.k.a Cafeteria Department)
|
National Benefit Services, LLC PO Box 219393 Kansas City, MO 64121-9393 |
· Checks for payroll and contribution funding for all flexible benefits, including FSA, HSA, DCAP, HRA, lifestyle accounts, and commuter benefits · Funding can also be sent via ACH, wire transfer, or NBS can pull funding via ACH · Checks paying claims-paid billing invoices · Claims paid invoice payments can also be sent via ACH, wire transfer, or NBS can pull funding via ACH · Participant flexible benefits claim forms and supporting documentation · Claims can also be submitted through our online participant portal at mynbsbenefits.com or by email at service@nbsbenefits.com. · Participant flexible benefits account reimbursement payments |
Non-ERISA Retirement Department
|
National Benefit Services, LLC PO Box 219006 Kansas City, MO 64121-9006
|
· Checks for payroll contribution funding for non-ERISA retirement benefits · Participant distribution or transfer request authorization · Participant salary reduction agreements |
ERISA Retirement Department |
National Benefit Services, LLC PO Box 219612 Kansas City, MO 64121-9612 |
· ERISA Retirement Plan related communication |
Fiduciary Services Department |
National Benefit Services, LLC PO Box 219981 Kansas City, MO 64121-7137 |
· 3(16) Fiduciary Services communication |
COBRA Department
|
National Benefit Services, LLC PO Box 219893 Kansas City, MO 64121-9893 |
· COBRA-related communication other than COBRA premium payments |
COBRA Premium Payments
|
National Benefit Services Department 5 PO Box 981044 Boston, MA 02298-1044 |
· COBRA premium payments |
Data Services Department |
National Benefit Services, LLC PO Box 219827 Kansas City, MO 64121-9827 |
|
Miscellaneous
|
National Benefit Services, LLC PO Box 219356 Kansas City, MO 64121-9356 |
· Legal, HR, and corporate documents
|
These addresses are for mail or packages sent via FedEx or UPS delivery.
Department |
FedEx or UPS |
Operations and Accounting
|
National Benefit Services, LLC Operations 801 Pennsylvania Ave, Suite 219494 Kansas City, MO 64105-1407 |
Flexible Benefits Department (a.k.a Cafeteria Department)
|
National Benefit Services, LLC Flexible Benefits Department 801 Pennsylvania Ave, Suite 219393 Kansas City, MO 64105-1407
|
Non-ERISA Retirement Department
|
National Benefit Services, LLC Non-ERISA Retirement 801 Pennsylvania Ave, Suite 219006 Kansas City, MO 64105-1407 |
ERISA Retirement Department
|
National Benefit Services, LLC ERISA Retirement Department 801 Pennsylvania Ave, Suite 219612 Kansas City, MO 64105-1407 |
Fiduciary Services Department
|
National Benefit Services, LLC Fiduciary Services Department 801 Pennsylvania Ave, Suite 219981 Kansas City, MO 64105-1407 |
COBRA Department
|
National Benefit Services, LLC COBRA Department 801 Pennsylvania Ave, Suite 219893 Kansas City, MO 64105-1407 |
Data Services Department
|
National Benefit Services, LLC Data Services Department 801 Pennsylvania Ave, Suite 219827 Kansas City, MO 64105-1407 |
Miscellaneous
|
National Benefit Services, LLC 801 Pennsylvania Ave, Suite 219356 Kansas City, MO 64105-1407 |
Frequently Asked Questions
I mail NBS one check with funds for multiple departments. Which address do I use?
For fastest processing, it’s best to send separate checks for funding that belongs with different departments. However, if this is not feasible for your organization, please use the following logic:
Check for |
Address to use |
Non-ERISA retirement and Flexible Benefits contribution funding |
Non-ERISA Retirement address |
Non-ERISA retirement contribution funding and administrative fees |
Non-ERISA Retirement address |
Flexible Benefits contribution funding and administrative fees |
Flexible Benefits Department address |
My bank requires a business address when setting up a wire transfer. Which address should I use?
You may use the address corresponding to the type of funding you are sending.